B2C Marketplaces provide competitive prices, wide range of products/services and variety of shipping options from different suppliers.
With one-click shopping, speedy delivery and free returns, it feels like almost impossible to keep up. Increasing customer retention by just 5% can boost profits anywhere from 25-95%.
Customer opinions carry more weight than ever. Retailers are seizing this opportunities through marketplaces and are speaking directly with the communities of fans, who love their products.
Build a 360-degree view of customers to personalize experiences, increase conversions, and improve loyalty. Integrate shopper, retail, and social media data to understand consumer trends and demands.